As an IT Manager at Roland Berger Middle East, you will be the focal point for our internal IT function in our organization, responsible for enabling our front and back office with well-run IT services and managing our outsourcing partners. You will work closely with executive teams, consulting client teams, and occasionally clients. 

Your responsibilities will include:

• Refine and implement the IT strategy and roadmap that supports the business goals and objectives of Roland Berger Middle East
• Manage the IT budget and ensure cost-effective delivery of IT services and solutions
• Define and refine IT policies for Roland Berger Middle East while retaining compliance with global policies
• Lead and oversee the IT operations outsourcing partners, ensuring SLAs, KPIs, and quality standards are defined, refined, and met
• Monitor and report on the performance, availability, and security of the IT infrastructure, systems, and applications
• Identify and manage IT risks and issues, and implement mitigation and contingency plans
• Ensure compliance with IT policies, procedures, and best practices, as well as legal and regulatory requirements
• Coordinate and align IT activities and initiatives with the global IT function and other regional IT teams
• Provide IT support and guidance to internal users, including executive teams, consulting client teams, and occasionally clients
• Manage IT projects and initiatives, such as IT transformation, digitalization, innovation, and integration
• Evaluate and recommend new and emerging IT technologies, tools, and methodologies that can enhance the business value and competitiveness of Roland Berger Middle East

Qualifications

• Bachelor's degree in computer science, information technology, engineering, or related field (strongly advised)
• Master's degree or professional certification in IT management, project management, or relevant domain (optional)
• At least 5 years of experience in IT management, preferably in a consulting or professional services company environment (required)
• Proven track record of successfully leading and delivering IT projects and initiatives for an internal IT function (required)
• Strong knowledge and skills in IT infrastructure, systems, applications, security, and governance (required)
• Excellent communication, presentation, and interpersonal skills, with the ability to communicate complex IT concepts and solutions to various stakeholders, including executive teams (required)
• Ability to coordinate and align IT activities and initiatives with the global IT function and other regional teams, ensuring alignment with the global IT strategy and standards (required)
• Ability to manage IT support and provide guidance to internal users, resolving IT issues and requests in a timely and efficient manner (required)
• Ability to evaluate and recommend new and emerging IT technologies, tools, and methodologies that can enhance the business value and competitiveness of Roland Berger Middle East (required)
• Ability to work independently and collaboratively, managing multiple priorities and deadlines in a fast-paced and dynamic environment (required)
• Fluent in English (required) and Arabic (optional)
• Willingness to travel within the Middle East region as needed (required)
• Experience in working with global and multicultural teams (optional)

Additional Information

Do you have an entrepreneurial mindset with a winning personality? Are you a game changer and want to shape the future with us?  We look forward to receiving your application!

Applications will only be accepted through the Roland Berger career portal.